Patient Reviews & Feedback
Came into office late on a Friday – everyone was wonderful and I got the care I needed quickly and efficiently. The Doctor was wonderful and the two women at the front desk so helpful. I also got a call from them on Monday to ask me how I was – now that is fantastic customer service and was much appreciated. Thank you so much and I would recommend this office to everyone.
Very helpful, they got me in very quickly, were kind and listened to me as I explained what was going on. I love that they followed up with a phone call to see how I was doing. Overall, a great place and a great experience.
I’ve been to the Downingtown Urgent Care multiple times. It is the most convenient way to get GREAT care. I’ve never waited more than 30 minutes to see a doctor. My only complaint is how short the actual visit with the doctor is, but that is to be expected at a place that sees to so many patients in one day. Every encounter I’ve had has been positive and friendly. They always call to see how you are doing a couple days after they see you. If you do not have the time to wait to see your regular doctor, I HIGHLY recommend stopping in.
I came in for a badly sprained ankle. The front desk personnel were very friendly and helpful. I had to wait about 45 minutes, but they apologized and explained they had a difficult case. I would expect this happening sometimes considering I didn’t make an appt. The doctor and nurses were friendly and did a great job treating me. I would highly recommend going there.
My girlfriend was very sick, saw the doctor within 20 minutes with no prior notice and having never been there before. She recieved great care. The doctor was very nice and knowledgeable. All of the staff there were very kind and helpful. They even called her a few days later to check up on how she’s doing. Best of all shes feeling better now, and it only cost her $20 for the visit and $8 for her prescription with the insurance she has.
I have visited your office many times. Mostly for UTI where seeing someone in a timely fashion is my first concern. Anyone who has extreme pain from UTIs knows what I am talking about. My last visit came after going to my family dr during walk-in hours. After waiting 2 1/2 hrs my husband had to get to work so we left and I came straight to you. My wait was short even though there were several people waiting to be seen.The receptionist even made it a point to come out to my seat and explain why someone was called in before me. How nice was that! I would like to thank the entire staff for being kind, listening to my concerns and responding with care.
I have been to Doctors Express Urgent Care several times. It is my go-to place when I cannot get a quick appt with my doctor- and sometimes it is my first choice- like yesterday. After feeling crummy for a few days- I popped in- and in less than 25 minutes was seen by both a PA and Dr. Schmidt. Everyone from the receptionists to the nurse to Dr. Schmidt was courteous and professional. Dr. Schmidt remembered me which meant a lot. I highly recommend Doctors Express.
I’ve been to this location a couple of times and have had nothing but great experiences. The doctors are very friendly, service is fast, but they also take time to discuss your issue and options. Would definitely recommend.
I have been to this facility multiple times over the past few years and have never had a problem. The front desk is very friendly and helpful. The wait time is no longer than a normal doctors office. I feel like all of the doctors I have seen are professional, knowledgeable and take the time to listen to wait I have to say before diagnosis. I have taken my son here and recommend Doctors Express to multiple friends and family when they are in need.